E2 Chemical (hereinafter referred to as the "Company") complies with the Personal Information Protection Act and other relevant laws and regulations and establishes and discloses the following personal information processing policy to protect users' personal information. This policy applies to the operation of the Company's website (hereinafter referred to as the "Website").
Article 1 (Collection and Use of Personal Information)
The company collects and uses personal information for the following purposes.
Inquiry and consultation processing
Product inquiries, partnership requests, customer service responses, etc.
Service provision and improvement
Statistical analysis of website usage and service quality improvement
Marketing and promotional purposes (if consent is provided)
Information on new services, events, promotions, etc.
Article 2 (Personal information items collected)
The Company may collect the following information:
Article 3 (Retention and Use Period of Personal Information)
The company retains personal information until the purpose notified to the user at the time of collection is achieved.
However, in accordance with relevant laws and regulations, the following information may be retained for a certain period of time.
Records of contracts or subscription cancellations, etc.: 5 years
Records of consumer complaints or dispute resolution: 3 years
Website access history: 3 months
Article 4 (Provision of Personal Information to Third Parties)
In principle, the company does not provide users' personal information to external parties.
However, the following cases are exceptions:
If the user has agreed in advance
When required by law
Article 5 (Entrustment of Personal Information Processing)
The Company may entrust the processing of personal information to an external company if necessary to provide services.
In this case, the name of the entrusted company and the details of the entrusted work will be announced separately on the website.
Article 6 (Rights of Users and Legal Representatives)
Users can view or modify their personal information at any time and request suspension of processing.
Personal information of children under the age of 14 is collected and used with the consent of their legal representative.
Requests to view, correct, delete, or suspend processing of personal information can be submitted via email or customer service center.
Article 7 (Destruction of Personal Information)
The company destroys the relevant information without delay when the retention period for personal information has expired or the processing purpose has been achieved.
The destruction procedures and methods are as follows:
Destruction Procedure: Information for which the purpose of use has been achieved is moved to a separate database, stored for a certain period of time, and then deleted.
Destruction method: Electronic files are destroyed using an irreversible technical method, and paper documents are shredded or incinerated.
Article 8 (Measures to Ensure the Security of Personal Information)
The company is taking the following measures to ensure the security of personal information.
Restrict access to personal information
Install security programs and conduct periodic inspections
Minimizing and training personal information processing staff
Technical protection measures such as passwords and encryption
Article 9 (Use of Cookies)
The company may use cookies to provide customized services to users.
Users can refuse cookie storage through their browser settings.
However, if you reject cookies, there may be restrictions on using some services.
Article 10 (Personal Information Protection Manager)
The company has designated a personal information protection officer as follows to handle inquiries, complaints, and damage relief related to personal information protection.
Personal Information Protection Manager: Jaein Jo
Position: Assistant Manager
Phone number: 031-338-1950
Email: support@e2corp.co.kr
Article 11 (Changes to Personal Information Processing Policy)
This Privacy Policy applies from the effective date and may be amended in accordance with changes in laws or internal policies.
In case of changes, we will notify you through a notice on the website.